November 17, 2010

Being Precedes Doing

          Recently, I have talked with several people who left their place of work because they were expected to do something that they considered to be unethical or in violation of their values. In one or two cases, the individual felt they were being asked to do something that they knew was illegal. At some point, you have to decide if your core values line up with the values and culture of the organization. You might decide you can live with some minor discrepancies because higher priority values are still being met, but when core values are being violated the time comes when ways must part.

          When my sons were adolescents, whenever they would leave the house to go out with friends I would always say, “Remember who you are and whose you are.” They never asked what I meant by that. They knew that I was trusting them to remember their upbringing and to act according to the values my wife and I had tried to instill in them.

          There was only one caveat to that. I assumed that my values had become their values when, in fact, they were in the process of deciding just what their own values were. So they acted according to their own sense of right and wrong which did not always line up with my sense of right and wrong. Naturally, we had a few clashes when our values were not in alignment with each other’s.

          It would have been easy to say, “My way or the highway.” In fact, I did say a few times, “My roof, my rules,” but I valued the relationship, so we tried to come to terms. Frankly, some of my values needed to be put to the test. And then there were other values—core values—that were non-negotiable. Having teenagers forced me to prioritize some of my values and determine which were negotiable (and to what degree) and which were non-negotiable.

          Our values determine who we are and how we will act. So being really does precede doing. If my values and the values of the organization are in alignment, I should not have much trouble keeping the rules and acting in accordance with the organization’s policies and practices. If, however, the organization allows rules and regulations to be put into place that are not in alignment with its own stated values, then all sorts of problems can result… and will

          The official rules and regulations are not the only source of problems. Consider a manager who is allowed (or even encouraged) to continue to practice actions that violate the values and/or rules and regulations that support those values. The people under this manager’s authority and influence will be conflicted with questions:

- Why is this person being allowed to act this way?
- Could it be that the company’s real values are not what they say?
- What should I do about this?

          All too often, individuals and organizations fail to do the most loving thing of all, which is to take corrective action as soon as any behavior is detected which violates any known value. Dissatisfaction will grow until someone finally feels compelled to act—probably by leaving, being encouraged to leave, or flat out being fired. Either way the result will not be uplifting for anyone.

          So how do we turn this around to a positive note?

Hint to the Leader

- Take a hard, critical look at your organization’s core values and compare these to your current policies and regulations. Where do you see misalignment? What can you do to bring these back into alignment?

- What corrective action have you been putting off that should have been taken earlier? What values are being infringed upon by this behavior? What negative consequences are resulting because of your delay to act? What should you do about it? Do you have the will to do it?


Hint to the Follower
           
- Know yourself. Determine your own core values.

- If you are unhappy or dissatisfied with your work, could it possibly be because some personal value is at odds with the policies or practices of your organization? 

- If a manager is demanding something of you that you know to be contrary to the values and culture of the organization, what alternatives to leaving can you see?  With whom should you share your concerns before taking action?

                                                                                                                   
Previous articles on the subject of alignment:

© Copyright 2010, Dr. Larry N. Gay, http://mylead360.blogspot.com/ “Lessons on Leadership and Followership”

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