The Servant-Steward's Handbook

The Servant-Steward's Handbook

The Servant-Steward's Handbook is now available on Amazon in Kindle and paperback formats.

Many of the concepts that have appeared in this blog over the past few years have been updated and are now gathered into one collection with even more practical suggestions  to help leaders effectively supervise the people in your organization. We hope this handbook becomes a handy desk reference or textbook for training supervisors in business or ministry settings. 

Thanks to Max Greiner, Jr. for graciously granting permission to use the photo of his "Divine Servant" sculpture on the cover of the book. The setting with high-rise office buildings in the background perfectly illustrates the concept of servant-stewardship in the 21st Century. Christians in the marketplace today often feel we are swimming upstream, against the flow. At the same time, it appears to me that most people really want their supervisors to act like Christians without actually having to be followers of Jesus. Having the same attitude that Jesus had when He took the form of a slave is not a popular concept, but it is the way He expects us to act. (Mt.20:25-28; Jn.13:1-19; Ph.2:3-11) 

And if we act like that, we might be as conspicuous as a near-naked CEO washing the feet of a worker in downtown Atlanta, Dallas, or New York. Others will notice and it will make a difference in how they respond and perform.  

Don’t Confuse Me with the Facts

 

“How many times shall I make you swear that you speak to me nothing but the truth in the name of the LORD?” …And the king of Israel said to Jehoshaphat, “Did I not tell you that he would not prophesy good concerning me, but evil?”

(King Ahab, before he rejected the counsel of Micaiah and was defeated and killed at Ramoth-gilead by the king of Syria.
[1 Kings 22:16-18, ESV])

 

In her confirmation hearings before the U.S. Senate, Attorney General nominee Loretta Lynch was asked if she would be willing to say no to the president. Concern was expressed over comments by the outgoing Attorney General, Eric Holder, referring to himself as “the president's wingman.” 

 

Lynch responded, “I think I have to be willing to tell not just my friends but colleagues 'no' if the law requires it. That would include the president of the United States." When asked how she would be different than her predecessor, she said, "I will be myself. Loretta Lynch."

 

Are you looking for a man or a “yes man”?

 

Great leaders do not just take yes for an answer.  Some disagreement and low-level conflict can lead to better consensus decisions.  The best leaders encourage dialogue and welcome challenges to their decisions when there might truly be a better idea. Then, once the decision is made, they can reasonably expect their followers to follow through with commitment.  

 

While attending the annual convention meeting of the Southern Baptist Convention in 1987, I was introduced to a liaison from the Catholic Church. Our mutual friend had recently been named to a position of leadership for what was then the FMB. As he tried to equate that position to his own organization’s structure, he commented that a bishop once told him, “Once you become a bishop, it marks the last time two things will ever happen. It’s the last time you will ever be served a bad meal and it’s the last time anyone will ever tell you the truth.”  

 

Sadly, the farther up the chain of leadership one moves, the more difficult it becomes for subordinates to feel free to share bad news or facts that contradict the leader’s stated position. Often, leaders say they want to know what is really going on out there in the trenches or on the frontline, but they express their preconceived conclusions in such a way that others receive the message, “Don’t confuse me with the facts.”

 

I have a button on my desk with that inscription. It hangs in front of a yellow Tweety Bird pen holder, a gift from my sons years ago. Together, the button and Tweety remind me of at least five things outlined in the hints below.

 

Hints to the Leader and to the Follower:

1)  Remember to Stop, Look and LISTEN to others first, before expressing your own opinions (better yet, before FORMING my own opinions).

 2)  Don’t draw conclusions too quickly.

 3)  Don’t think too highly of your own opinions.

 4)  Stay open to the possibility of altering, changing or perhaps even ditching what you thought was a “final” conclusion.

 5)  Don’t take yourself too seriously.

 
 

 

(For more hints, see also the earlier article “Leaders Need Three I’s”  (http://mylead360.blogspot.com/2010/01/leaders-need-three-is.html).

 

© Dr. Larry N. Gay, January 2015

http://mylead360.blogspot.com 

Do what is right because it is right

How often do you vote for someone who has a reputation for being corrupt?  We try to elect people who we think will be men and women of integrity. Then we are often disappointed when our elected officials do not behave as we had expected. Politicians have no problem making promises about how they intend to make changes if they are elected to office. In fact, they probably really do believe they will behave differently than their predecessors when they come into office. All too often, however, something happens when they get to Washington, the state capital, or City Hall. They discover that the view from inside the office is not the same as it was from outside and, instead of changing things for the better, they seem to change.

But do they really change, or are they just acting like the person they really are?

The 2010 mid-term elections in the USA saw a large number of turnovers in national, state and local elections. Many of the elected officials promised to clean up, make reforms or otherwise change things for the better. While that all sounds very good, I am waiting to see if a king-sized HOWEVER spoils their good intentions. I know some of them will do good things, but they could do so much more if they would be true to values on which they campaigned.

In the First and Second Books of Kings and the Chronicles of the Kings of Judah and Israel, history records how every few generations a king would come to the throne with very good intentions. He would make decrees and reestablish the order of law according to the principles and promises God had made to his ancestors. In a few cases, it looked as if a man of integrity had come to the throne. Sadly, there would always be a big “HOWEVER” following all the accomplishments of these kings who set out to be faithful and trustworthy leaders.

What happened? Why do people who show such promise fail to follow through to the end? Because they reach the limits of their integrity. That’s when you can see the person’s true character. Even the great king Solomon failed the integrity test. He made some astute political allies by marrying many foreign wives, but did so in direct violation of clear restrictions God had established. Ultimately, he lost the majority of his kingdom for his descendants because of his lack of integrity and failure to be true to the values he originally espoused.  (See 1 Kings 11)

Leaders show their true colors when they come into position and power.  Integrity is not something that can be ordered, regulated, regimented or legislated. It also is not something you can switch on or off. Either you have it, or you don’t. 

Hint to the Leader:

Do what is right because it is right. Stand by your convictions, regardless of the political outcome. Someone is always watching and following your example.

Hint to the Follower:

Don’t fall into the trap of trying to climb the political ladder by compromising your values. Some hills are worth dying on. Some are not. Learn the difference.

© Copyright 2010, Dr. Larry N. Gay http://mylead360.blogspot.com/
“Lessons on Leadership and Followership”

(You can see some of the “Howevers” from the Kings in:
1 Kings 3:2-3; 1 Kings 11:1-6; 1 Kings 22:41-43; 2 Kings 10:28-29; 2 Kings 12:1-3; 2 Kings 14:1-4; 2 Kings 15:1-4; 2 Kings 15:32-35)

Five Principles of Leadership

Several years ago I began to analyze the principles on which I wanted to base my leadership. In my search for a personal definition of leadership, I discovered that spiritual leadership is defined by Jesus in one word—servanthood. (Mt. 18:1-4; 19:30; 20: 8, 16, 20-28; Mk. 9:35.) Jesus’ model of leadership with His disciples demonstrated that the effective spiritual leader is not so much interested in climbing a corporate ladder as in providing himself as the step-support for others to grow in spiritual maturity. Spiritual leadership is helping people to become all that God wants them to be in Him so that He can accomplish all He wants to do through them.

Five guiding principles have influenced my leadership as I have tried to apply that definition. Although none of the five maxims is original, they have become such a part of my leadership philosophy that I can no longer remember some of their original sources.

1.    Being precedes doing.

2.    Ask God to bless you with His plan, rather than asking Him to bless your plan.

3.    Do what is right because it is right.

4.    Keep the Main Thing the Main Thing.

5.    Servanthood is not the way to the top; it is the top.

The effective leaders I have wanted to imitate, the people I would most willingly follow, all seem to share these common principles and characteristics, even if they might not express them in exactly the same way.

It all boils down to having the same attitude that Christ Jesus had. Though he had positional rights in the eternal universal organization, he humbled himself and took a lower position as a servant in obedience to his Father’s plan, so that the ultimate purpose he desired to see fulfilled would be achieved by his followers, even after his death. (Phi. 2:5‑11)  Jesus could do the things he did because he knew Who he was and Whose he was. He always demonstrated his desire to do his Father’s will, and not his own. His actions were not always popular or within the accepted practices and regulations of the authorities, but he acted based on what he knew was right in God’s eyes. He never lost sight of his purpose in coming to earth, to preach the good news of the kingdom. And he showed us the way to the top by such actions as wrapping a towel around his waist, washing his followers’ feet, and submitting to a criminal’s death on the cross.

Good supervision is dependent on good leadership. Applying all the best practices of leadership is no substitute for applying the best practice of servanthood as Jesus demonstrated.

© Larry Gay, September 2005